If you don't see what you're looking for here, feel free to email us at with any questions and we will get back to you within two business days.


What if I need to cancel or change my order?

If we haven't shipped your product, we can always cancel your order and allow you to place a new order. Please email with your order number and we'll get back to you!


Where are your products made?

Our products are hand made in Austin, TX.

How many uses will I get out of a bottle of Power Gloss?

Our 4 oz. bottle is equal to about 4-6 treatments. Our 8 oz. bottle is equal to about 8-12 treatments, depending on the length of your hair. We recommend using Power Gloss once a week for the best results.

Does Power Gloss test on animals?

We absolutely do not test on animals. We are a cruelty-free brand.


What is your return policy?

We want you to be happy with your products! If you are not satisfied for any reason, please contact us by emailing within 30 days of purchasing and we will help you to process your return.


How long does it take for my order to arrive?

We aim to process all orders within 3 business days of order placement. Shipping can then take 2-4 days in the Midwest, and 4-6 days on the east or west coast. During high volume times (like holidays or launches of new products) orders may take longer to process.

How much does shipping cost?

We ship using USPS and UPS. Rates are calculated based on the size of your order and the distance the package must travel. You can see shipping costs calculated for you in the checkout process, before your payment is processed. 

Do you ship internationally?

At this time we can only ship to addresses within the United States. If you are an international shopper and want our product, let us know by emailing us at

This will help us to understand which regions we should target next!